We want you to love your Diamarta experience. If you're not completely happy with your kit, you're covered for a full 30 days from delivery — even if you've already opened it and started.

Contact us within 30 days and we'll arrange a return. Once we receive it, you'll get a full refund to your original payment method within 5–10 business days.

We understand diamond painting isn't for everyone. Contact us within 30 days, send a quick photo of your progress, and we'll refund you — no need to ship a partially completed canvas back to us. We'd rather you keep it than deal with the hassle of return shipping.

If your product arrived damaged, incomplete, or incorrect, please contact us within 7 days of delivery.

Include photos and your order number — we’ll replace the item or send missing pieces at no additional cost.

Just contact us through our Contact page or by email with your order number. We'll guide you through every step.